The majority of Engaged’s services centre around the Social Achievement Maps (SAM). SAMs are social accountability statements and plans for social and ethical ownership over a period of time. They are roadmaps for progressive ethical and social achievements, intended to transform the dialogue throughout supply chains from merely compliance to Codes of Conduct to proactive engagement and progressive empowerment. Engaged is able to offer an all-inclusive SAM service package with a combination of any of the following:
Social Achievement Mapping (SAM)
Engaged facilitates the partnership between suppliers and workers with the SAM roadmap so that they move beyond basic social responsibility towards excellence in accountability.
Social Performance Assessment
Social performance assessments seek to identify the ethical standards of suppliers benchmarked against core international and local labour standards and industry best practices. The assessment identifies gaps as well as sound practices in compliance management systems, as evidenced by triangulated findings.
Social Achievement Research and Consultancy
Engaged offers its expertise and experience in social achievement mapping to profile company supply chains based on agreed upon achievement indicators. Engaged also specializes in qualitative project management impact assessments of social accountability programmes, using a participatory most significant change (MSC) approach that identifies synergies as well as gaps between client objectives and local impact.
Supply Chain Analysis
Engaged encourages expanded social achievement mapping throughout the supply chain. Through its supply chain analysis, Engaged partners with companies to involve lower-tier chains in driving integrated supply chain social achievements.
SAM Tracking and Reporting
Engaged works with companies and workers to track progress over time, and meet industry transparency requirements. SAM progress is reported both in an Engaged website and directly to clients to provide a periodic update on social accountability achievements.
Supplier Capability Facilitation
Beyond corrective actions, Engaged concentrates on developing full bespoke systems to provide more than just compliance, but rather partnerships for developing advancements in workers conditions throughout the value chain. With the SAM in mind, Engaged facilitates social dialogue within companies to empower management and workers to progressively move towards improved capabilities, identifying local and other support resources and services.
Community and Worker Service Programmes
Engaged designs community and worker programmes to meet specific impact indicators. Partnering with local organizations and experts, Engaged taps on its wide network across the different continents to deliver sustainable development programmes.
Facilitation and Remediation
When problems at a site are uncovered, or conflicts arise, Engaged is able, at short notice, to send professional mediators or assessors to the site to ensure that responsible and sustainable solutions are found. Our philosophy is to discretely engage with all parties to broker a solution that is in everyone’s best long-term interest.
Monitoring System Evaluation
Companies with internal auditing networks have relied on Engaged to offer third party evaluation of their systems, as well as training their auditors. We can also work with companies to set up internal oversight mechanisms and follow-up monitoring.
For more information about these services and how they can be tailored to meet your specific requirements, please contact Engaged for an initial assessment.